Skip the wait and schedule your ER Reservation in under 2 mins! Text ‘ER Now’ to (956) 948-9883 to begin!
ER Wait Time: 7 minutes | If you are having a medical emergency, call 9-1-1.
user-icon

Patient Safety

Home 9 Patient Safety

A health care worker, patient, or visitor who has a concern about the safety or quality of care provided in our hospital can anonymously report the occurrence to Administration or the hospital’s Safety Officer.

Additionally, concerns can be reported to The Joint Commission or the Texas Department of Health Services.

The Joint Commission

Mail:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL. 60181

Electronic Reporting:
www.jointcommission.org, using the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website.

Fax:
630-792-5636

Texas Department of Health Services

Mail:
Texas Department of Health Services
Consumer Protection Division
1100 W. 49th Street
Austin, TX 78756

Phone:
512-834-6660