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Medical Records

The Health Information Management Office which maintains medical records, is located on the ground floor of the hospital.

Medical Records Office Information

  • Hours - Monday through Friday: 8 a.m. - 4:30 p.m.
  • Phone: 956-323-1900

Requesting Medical Records

  • A written authorization signed by the patient must be received before medical record copies can be released.
  • All requests must be in writing. For the Medical Records Form choose a link below:
    • English | Spanish
    • All completed forms must be accompanied with valid ID (whether in-person or FAXed).
  • There may be a fee charged for medical record copies.
  • A valid ID is required to pick up medical record copies.
  • OR - Your medical records are accessible from MyMission Health Portal. For information on how to log into the portal, click here.

Requesting Medical Records for Your Physician

  • Records may be sent directly to your physician at no cost for continued care. Please provide your physician's name, address, telephone number, and fax number.
  • Your physician's office may call or send a written request to our office for us to forward your medical information to their office.